About Willow Direct

The UK and Europe's leading basketware wholesaler: Willow Direct have used over 25 years of experience in the basket trade to bring together a range of top quality contemporary and traditional willow products, including hampers, wicker drinks baskets, gift baskets and storage baskets.

As our name suggests, we supply baskets directly from our premises in the heart of England, to outlets throughout the UK, Ireland and mainland Europe

Having the highest ethical and ecological values, all our basketware is manufactured from sustainable materials and handmade by artisans who work from our factory in China which is one of a very select few which has attained SEDEX accreditation and ISO 9001.

We understand not everyone requires a large quantity of baskets or packaging solutions in one hit - therefore, we have low minimum orders and flexible methods of delivery/collection (including drop-shipping) to meet your needs.

Beyond our standard range, we also offer bespoke products with a variety of different finishes and materials to achieve the right look and the right price! Plus, by utilising the latest leather printing technology, we can actually personalise each individual hamper.

Please contact us for more information on our high quality, efficient, flexible and friendly service, or to request a quote on bespoke orders click here

Contact Willow Direct

Willow Direct Ltd

Units 7-9, The Hill,
Cromford, Derbyshire DE4 3QL

Telephone: 01629 823885
Email: sales@willowdirect.com

Open Monday-Friday 9am-5pm

If you'd like to ask a question or need some help, you can contact us by filling in the short form below.

Delivery

MAINLAND UK & IRELAND DELIVERIES
(excluding VAT)

The minimum delivered order to a UK mainland location is £100 nett which will attract a handling and carriage charge of £12.50.

The minimum order for free delivery is £250 nett with the following discounts for larger orders:

£500 – 5% Discount
£1000 – 10% Discount
£1500 – 15% Discount
£2000 – 20% Discount

If you are considering placing an order considerably higher in value than £2000 then please call to discuss any further discounts that may be available to you.

We offer a next working day delivery service as STANDARD to most UK mainland destinations (geographically dependant) please contact us for information.

For deliveries to Ireland the minimum order level is £250, but all other terms are as per UK mainland. Delivery timescale to Ireland is usually 3-4 days.

EUROPEAN DELIVERIES

We are able to send to any European destination. Delivery surcharges may apply to destinations outside of the UK & Ireland (geographically dependant) please contact us for information. European deliveries take a minimum of three days to arrive but rarely more than a week, however delivery dates cannot be guaranteed.

INTERNATIONAL DELIVERIES

We are able to send to most international destinations, however in our experience it is often cheaper for overseas customers to arrange their own courier services from the UK. Delivery surcharges may apply, please contact us for information.

CASH & CARRY

You are very welcome to visit our showroom in Derbyshire where we offer a cash & carry service. The minimum order level is £100 Nett with the following discounts for larger orders:

Cash and Carry order excluding VAT

£300 – 10% Discount
£500 - 15% Discount
£1000 - 20% Discount

Any enquiries about delivery then either e-mail us at sales@willowdirect.com or telephone on 01629 823885

Finding Willow Direct

If you are using a satellite navigation system to find our offices, please be aware that the system might direct you to an incorrect location. Please continue up the hill on the B5036 towards Wirksworth for 1/2 a mile and you will find us on the right-hand side just before the B5035 turning to Ashbourne.

Any enquiries, give us a call or email us at: sales@willowdirect.com

Ethical Trading Policy

Willow Direct take environmental and ethical effects into consideration in all matters of our business.

We are fully committed to working closely with our supply partner to ensure that basic human and labour rights, the development of safe and decent working conditions and improved general standards of living meet, or exceed, international regulations.

We will ensure that all our basketware is made where:
Working conditions are safe and hygienic.
Wages and benefits paid for a standard working week exceed the national average for this craft.
Working hours are not excessive.
Employment is freely chosen.
Regular employment is provided.

All the willow used to produce our basketware is coppiced from fast-growing regenerating crops that are cultivated solely for this purpose, sustaining traditional farming methods without the use of chemical application.

Our supply partner is one of the very few basketware manufacturers that have attained SEDEX*, ISO9001 and ISO14001 status and therefore they are regularly audited by the appropriate external organisations.

*SEDEX, is the Supplier Ethical Data Exchange. Connecting businesses and their global suppliers to share ethical data and enabling continuous improvement in ethical performance.