Willow Direct are able to supply the best basketware because we work exclusively with skilled craftspeople who we want to be as happy and proud to work with us as we are to work with them. We’re therefore fully committed to working closely with our supply partners to ensure that general standards of living and working exceed international regulations.
Throughout 2020, the global pandemic obviously had a massive impact on international travel and shipping, the effects of which are still being felt today. The price to import a single container has at times reached levels 10-times higher than it would have cost in 2020, however through careful planning and improved operations, we are confident that despite the fluctuating costs in shipping, we can keep our prices stable for our customers for the foreseeable future.
We have greatly expanded our capacity by investing in new headquarters. We now have more than 25,000 sq. ft of extra warehousing space. Consequently, we believe that we now have the highest stocking capacity of any European based basket importer, at well over 100,000 sq. ft in total. This allows us to house greater volumes of stock and enables us to reduce our delivery times, particularly during the busier months. It also means that, unlike some of our competitors, we can store orders for our customers who are struggling for space until they are ready to receive them.
All the willow used to produce our basketware is coppiced from fast-growing regenerating crops that are cultivated solely for this purpose, sustaining traditional farming methods without the use of chemical application. However, as global temperatures have risen, summer seasons have become hotter and dryer meaning that crops have struggled to grow as well as in some previous years. Unlike a lot of basketware suppliers, we’ve been able to anticipate current shortages of the best quality willow essential for producing our products, therefore we’ve been able to keep our factories in operation and can continue to supply products of the very highest quality.